
Lynn S
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I am tired of these chains that offer apps where you spend more time trying to get them to work than to actually go to the drive thru. However, going to the location you don't get the discounts. So screw it, after spening multiple occasions trying to get my stupid free sandwich I'm not going at all. Cleared my cache, restarted my phone, changed multiple settings, uninstalled and reinstalled and still getting an error about my Internet connection. Doesn't look like I'm the only one. FIX THIS!
407 people found this review helpful
McDonalds USA, LLC
June 21, 2025
Our app should always give you a smooth & hassle-free experience, Lynn. Share a few more details via the link so we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Kēla Røxx
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This app is still incredibly glitchy and continues to be more of a hassle or inconvenience than anything else! Every time I attempt to use it (which isn't often due to the inconvenience) I have to uninstall and re-download the app, which is a complete and utter waste of time. On average you'll spend 10-20min battling with this thing just to place am order. App still sucks, wouldn't recommend amd Wendy's doesn't seem to have this issue.
44 people found this review helpful
McDonalds USA, LLC
December 13, 2022
Kēla, try giving the app a quick uninstall and reinstall to see if that will fix things up. if not, then reach out to us via the link below so we can look into this further. https://www.mcdonalds.com/us/en-us/feedback.html

JIM SUTTHOFF
Ripped off twice in the last month. A few weeks back, my order was canceled for no reason, but the reward points and the money I paid for the balance due were taken and never refunded. Today, I ordered from the location down my street. I confirmed the location before I sent the order, but when I went to pick it up, the order was sent to a location 10 miles away. No way to cancel the order and get a refund. Deleting the App to avoid losing more money.
18 people found this review helpful
McDonalds USA, LLC
July 2, 2025
Jim, that’s definitely not what we want for you. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html