
Charles Hopper
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I'm having to change my review. Up until recently. I've been incredibly happy with the app, but now I can't even check out. when I get to payment everything looks normal but then I get the message: sorry that didn't work. confirm your internet connection and try again. I've cleared the cache, restarted, deleted, and reinstalled the software and logged in fresh. absolutely, nothing seems to work. A shame really, because this was my go-to app.
188 people found this review helpful
McDonalds USA, LLC
November 8, 2019
Thanks for sharing, Charles! We hope you savor the flavor and enjoy the sweet savings!

Joyce Mosley
I used to love this app but I am so tired of the bugs. I can not even order delivery from the app anymore and when I try it says it cannot process and swaps me to pickup. I would like to be able to spend my money and not have to pickup my food constantly especially when it used to work. other than that the rewards are fine, deals are decent. The app is just pretty trash.
108 people found this review helpful
McDonalds USA, LLC
April 21, 2025
ensuring a smooth app experience for you is our priority, Joyce. try uninstalling and reinstalling the app. if that doesn't work, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html

Lisa Tollefson
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Every time I open it, it flashes open, then closes. I posted that a year or so ago, I've uninstalled and reinstalled, and it still does it. I have it on a Samsung A23FE it doesn't work particularly well, either. Response time is super slow, and several times I have thought the order went through but it didn't. sure, the app means lower prices on some things, but in the long run, not worth it. besides, it's not like it's actually good food.
61 people found this review helpful
McDonalds USA, LLC
February 9, 2025
it's not cool to hear, Lisa. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html