
joe schneider
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whoever is in charge of app development needs to be fired. now they force update to new version with no search, no favorite, and adding an item ot coupon requires a dozen taps. like their goal is the worst experience possible. auto change order location from where you manually chose to somewhere else while driving. coupons that actually make something cost more than regular price. I'm so sick of this. every update makes it worse. just let us use an old version that works or I'm boycotting.
105 people found this review helpful
McDonalds USA, LLC
March 9, 2023
we always want you to love our app, Joe. get back to us here: https://www.mcdonalds.com/us/en-us/feedback.html

Steven Jenks
I used to use this app constantly and loved it. with the most recent update, I cannot place an order when using the app. It lets me get to checkout, but when I submit an order it tells me to check my Internet connection and try again. No amount of reinstalling, clearing cache, or checking permissions help. I've tried various different WiFi and mobile connections to no avail. The app is effectively unusable in its current state.
136 people found this review helpful
McDonalds USA, LLC
May 17, 2025
we always aim for a smooth experience, Steven. let us know what went wrong via this link & we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Kristie Thomas
Only allows in-store pickup! I used to be able to pick up in the drive-through, and my location's drive-through window still asks if I have a mobile order. So it's not a location issue, it's an app issue. There is nowhere to change the option. I tried change on the location, and it lists pickup options there but does not let me select a different option. On the other hand, I've saved a lot of money and broken my habit of getting McDonald's several times a week on the way to and from work!
292 people found this review helpful
McDonalds USA, LLC
May 9, 2025
we’re all about making your app experience as smooth as possible, Kristie. if you’re having trouble, a quick reinstall might help. still facing issues? let us know here: https://www.mcdonalds.com/us/en-us/feedback.html